Refund policy

At Brelixy, we want you to be satisfied with your purchase. If you are not satisfied, you may request a return or refund under the conditions below.

Returns

We accept returns for defective and non-defective products.
Return Window: 30 days from delivery
Product Condition: New and unused
Return Method: By mail
Return Fee: Free
Restocking Fee: No restocking fee
Please contact us before returning an item so we can provide the return instructions.

Exchanges

We accept exchanges within 30 days of delivery. Please contact us to arrange an exchange.

Refunds

Once we receive and inspect your returned item, we will process your refund to the original payment method.
Refund Processing Time: Up to 7 business days after approval.

Important Conditions

Items must be returned within 30 days.
Items must be new and unused.
Items should be securely packaged for return shipping.
Refunds are issued after the returned item has been inspected.

Contact Us

For questions about returns or refunds:
Email: support@brelixy.shop
Live Chat: Available during our customer support hours.